Accessibility Statement

Our Commitment

Oxygen Solutions is committed to providing a website and digital services that are accessible to people with disabilities. We believe that digital accessibility is fundamental to ensuring equal access to information and services for all users.

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and relevant Canadian accessibility regulations. This statement explains our accessibility efforts and how to request accommodations.

Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility

• Color Contrast: Text and background colors meet WCAG AA contrast requirements
• Scalable Text: Font sizes scale properly without loss of functionality
• Alternative Text: Images include descriptive alt text for screen readers
• High Contrast Mode: Website respects high contrast preferences in browser settings

Navigation and Keyboard Access

• Keyboard Navigation: All interactive elements are accessible via keyboard
• Tab order follows logical visual flow
• Focus indicators clearly show active elements
• Skip navigation links allow bypassing repetitive content

Screen Reader Support

• Semantic HTML: Proper heading hierarchy and landmark regions
• Form Labels: All form inputs are properly labeled
• ARIA Support: Appropriate ARIA attributes for dynamic content
• Accessibility Tree: Logical structure readable by screen readers

Mobile and Touch Accessibility

• Responsive Design: Website works on all devices and screen sizes
• Touch Targets: Interactive elements are 44x44 pixels or larger
• Mobile Navigation: Keyboard and touch-friendly navigation on mobile devices

Content Accessibility

• Plain Language: Clear, simple language free of unnecessary jargon
• Page Structure: Logical heading hierarchy helps with navigation
• Video Captions: Video content includes captions and transcripts
• PDF Accessibility: PDF documents include tags and accessible text

Known Accessibility Limitations

While we continually work to improve accessibility, some elements may not fully meet WCAG 2.1 Level AA standards:

• Third-party embedded content (e.g., maps, videos) may have varying accessibility levels
• Complex data visualizations may require textual descriptions
• Some legacy PDF documents may not be fully accessible

We are actively working to remediate these limitations and welcome feedback on areas that need improvement.

Assistive Technology Support

We test our website with popular assistive technologies including:

• NVDA (NonVisual Desktop Access) - Windows screen reader
• JAWS (Job Access With Speech) - Windows screen reader
• VoiceOver - macOS and iOS screen reader
• TalkBack - Android screen reader
• Dragon NaturallySpeaking - Voice control software

Keyboard Shortcuts

Our website supports standard keyboard shortcuts:

• Tab: Move to next interactive element
• Shift + Tab: Move to previous interactive element
• Enter: Activate buttons and links
• Space: Toggle checkboxes and expand/collapse sections
• Escape: Close modals and dropdowns
• Arrow Keys: Navigate menus and sliders

Browser and OS Accessibility

We support accessibility features in major browsers and operating systems:

• Windows: High Contrast Mode, Narrator, Magnifier
• macOS: VoiceOver, Zoom, Increase Contrast
• iOS: VoiceOver, Zoom, Color Invert, Smart Invert
• Android: TalkBack, Magnification, Text-to-Speech

How to Request Accommodations

If you encounter any accessibility barriers while using our website or services, or if you require specific accommodations, please contact us immediately. We are committed to finding solutions and can provide information in alternative formats if needed.

We will respond to all accessibility requests within 2 business days and will work with you to provide appropriate accommodations or information in your preferred format.

Document Accessibility

If you are unable to access any documents on our website due to an accessibility issue, please contact us and we will provide the information in an accessible format. We can provide documents in:

• Accessible PDF format with proper tagging
• Large print (18 point font or larger)
• Audio format or text-to-speech
• Braille (by special request)
• Plain text or simplified language

Continuous Improvement

Accessibility is an ongoing commitment, not a destination. We continuously:

• Audit our website for accessibility compliance
• Train staff on accessibility best practices
• Test with users who have disabilities
• Update our website based on user feedback
• Monitor emerging accessibility standards and technology

Feedback

Your feedback helps us improve. If you encounter any accessibility issues, have suggestions for improvements, or want to share your experience using our website with assistive technology, please contact us at accessibility@oxygensolutions.ca.

Policy Last Updated

This Accessibility Statement was last updated in April 2026. We will review and update this statement as our accessibility efforts evolve.